TERMS AND CONDITIONS OF SALES
The sales offerings from ERLAB Inc set out the various steps to follow to finalize the electronic contract, the technical tools that allow the user, before finalizing the contract, to identify any errors made when entering the data and to correct them, and the available languages in which the contract may be concluded. No changes or cancelations of the order may be made after the order has been submitted online by the client. Without prejudice to the abovementioned provisions, any order confirmed by ERLAB Inc requires the client to accept the delivery of the product ordered and to pay the agreed upon price. ERLAB Inc will without delay send electronic confirmation that the order has been received. The order, the confirmation of acceptance and the confirmation of receipt will be considered as received when the recipient parties have been given access to these.
2) PriCING AND PAYMENT
Our prices are given in Dollar, excluding taxes. Delivery charges are in addition to the price of the filter, and will appear on the order page. Payment is made online at the time of ordering, by credit or debit card. Payment is made to an account open by ERLAB Inc in “société générale” bank, via a specific platform, Atos Worldline, which secures the data transmission using SSL encoding. There is no discount given for online payment..
The delivery times given by ERLAB Inc are for informational purposes only. Upon receipt of the goods, the client must confirm that they are indeed the intended recipient of the delivered parcel, that none of the parcels are missing and that the parcel received appears in good condition. Should a parcel appear damaged, or should one be missing, the client is required to note their complaints on the bill of lading issued by the carrier and to inform ERLAB Inc the same day in writing, or risk it being presumed that the filters were received in accordance with the order and without any apparent defect or flaw or that such defects or flaws have been accepted.
4) REFUSAL OF ACCEPTANCE OF GOODS
The client is prohibited from refusing to accept any product ordered except where either of the two following conditions applies: the product delivered fails to conform to the order confirmation or an obvious defect is found to affect the product ordered.
5) WARRANTY AND PRODUCT RETURN
The filters are consumables that are guaranteed up until their first use.
In case of delivery of a filter with a hidden defect, the client must send a written notice to ERLAB Inc, and where appropriate, accompanied by photographs showing the defect, and when the hidden defect is confirmed by ERLAB inc, ERLAB Inc will send the client a replacement filter as soon as possible. Any damage to the filter due to poor installation, improper use, an outside event (e.g., electrical shock, impact, flooding), or normal wear is excluded from the warranty. ERLAB Inc must provide prior approval in writing for all filters returned.
6) FORCE MAJEURE AND LIABILITY
In the case of force majeure, the liability of ERLAB Inc may not be incurred. In the event that ERLAB Inc is held contractually liable for breach or misfeasance of its obligations, the penalty thereby due may not exceed the foreseeable damage, namely the value of the goods or services giving rise to the damages.
7) APPLICABLE LAW AND DISPUTES
Orders placed on the website www.erlab.com will be governed by, and construed under the Laws of the Commonwealth of Massachusetts and the United States. The sole jurisdiction and venue for actions related to the subject matter hereof shall be the State and U.S. Federal Courts having within their jurisdiction the location of ERLAB Inc’s principle place of business
GENERAL TERMS AND CONDITIONS OF THE WEBWITE
When visiting our website www.erlab.com and/or placing an order on this website, you must accept these terms and conditions.
Ownership and editorial control
The present site is the property of ERLAB DFS. The publication director of the present website is Mr. Stéphane Hauville, in his capacity as President of the company. This site is also designed to promote other companies directly or indirectly linked to the ERLAB Group, namely Erlab, Inc. (USA), Kunshan Erlab DFS Co. Ltd. (China), Erlab SL (Spain), and Erlab Asia Sdn Bhd (Malaysia).
The service provider responsible for hosting the site is the company Pixel Ingénierie located at 21 rue de Fécamp 75012 Paris, France.
Users are informed that a cookie may automatically be installed on their web browser when visiting the site. A cookie does not allow the user to be identified but records information related to how the user navigates the website. Users may deactivate this cookie using their browser settings. This site’s cookies are used only to allow or improve e-marketing efforts.
The website and its general structure, including the text, animations, static images, know-how, drawings, graphics, and any other element comprising the site, as well as brand names, are the exclusive property of Erlab, regardless of whether or not they have been registered with an intellectual property office. Any violation of Erlab’s intellectual property rights will be grounds for legal action.
Erlab , captair, greenfumehood, ESP, Ecoprotect, Erlab and associated logos are trademarks of ERLAB. All other trademarks are the property of their respective owners
The information on the services and their characteristics was correct at the time that it was published online or at the time that the various web pages were updated; this information is provided only as a reference and may not be considered binding.
Collection and use of personal information
This website will collect the following information: model and brand of the hood, the type and quantity of filter(s) you are purchasing, your gender, first name, last name, phone number, fax number, position in the company, the department in the company you belong to, your e-mail, your password, name and address of your company, phone number of your company, registration number of your company, field of your company, the delivery address.
This information will be collected through the forms that the visitor may fill or must fill when he wishes to place an order on line or to receive a quotation.
This information will be used by and only by ERLAB Inc, for the purpose of collecting the details of the physical person placing the order and of the company on behalf of which the order is placed. The information will be used in order to : (i) make possible to conclude the on line sale or the issuance of the quotation (ii) make possible that ERLAB Inc contacts the customer after the sale.
You have the right to object to, access, correct, or remove data that pertains to you. Therefore, you may contact us in order to correct, add to, update, or remove any personal information that is incorrect, incomplete, erroneous, out-of-date, or for which the collection, use, communication, or storage is prohibited. You can contact us either by sending an e-mail to the following address email@example.com, or calling us at 800 964 4434.
Information regarding you is only for use by the Erlab group. We do not transmit this information to anyone else. If you do not want to receive an e-mail from us, please advise us at firstname.lastname@example.org .net. We work to protect the security of your information particularly for online payments. Payment is made to a general corporate account via a specific platform, Atos Worldline, which secures the data transmission using SSL encoding. It is important for you to protect against unauthorized access to your password and to your computer.
Erlab’s IT manager is in charge of data processing. The purpose of the automatic data processing performed via the web site is as follows: to enable the execution of existing or potential contracts with the client by collecting their contact details. Fields marked with an asterisk are required. Possible consequences of a blank field: in countries where online sales are possible, orders for products cannot be placed online; in other countries, a quote cannot be provided to the client.
It is the Erlab sales department who are to receive the information collected.
The data collected on this website may not be transferred to third parties. If you wish to be excluded from any type of business development activities, send an e-mail to email@example.com
Our e-mail policy
ERLAB Inc undertakes not to forward your e-mail to any third party.
Subject to the particular rules of the Valiquest follow up, such as above detailed, you may be the subject of an e-mailing campaign only if you previously agreed to be contacted by e-mail.